PAYMENT

BOOKING CANCELLATIONS

Any course bookings confirmed by way of payment or official purchase order will be subject to the maximum following cancellation charges:

  • Between 8 / 12 weeks of the start date: 25%
  • Between 4 / 8 weeks of the start date: 50%
  • Up to 4 weeks of the start date: 100%

BOOKING TRANSFERS

  • All requests to transfer a confirmed booking must be made in writing prior to the commencement date of a course.
  • It is the responsibility of the client to confirm a transfer request of a confirmed booking in writing. In the event that Envico do not receive the request to transfer in writing giving the required notice, then full course fees will be charged.
  • A minimum administration fee of £35.00 + VAT will be applied to all requests to transfer confirmed bookings.
  • All name change requests must be made in writing prior to the commencement date of the course. Name changes will be made with no additional charge.
  • Delegates can only be transferred to courses run by the Training Provider the booking was originally confirmed with.
Transfer requests to a course run by an alternative provider will be subject to full fees. Only 1 request to transfer per booking will be permitted. Additional requests will be subject to full fees. All requests to cancel a confirmed booking must be made in writing prior to the commencement date of a course.
It is the responsibility of the client to confirm a cancellation of a confirmed booking in writing. In the event that Envico do not receive the notification of cancellation in writing giving the required notice, then full course fees will be charged. A minimum administration fee of £35.00 + VAT will be applied to all course booking cancellations.
Any course bookings confirmed by way of payment or official purchase order will be subject to the maximum following transfer charges:
  • Between 8 / 12 weeks of the start date: 25%
  • Between 4 / 8 weeks of the start date: 50%
  • Up to 4 weeks of the start date: 100%

FAILURE TO ADHERE

CERTIFICATES

ELEARNING COURSES

DATA PROTECTION & USE OF PERSONAL DATA